Code : ID 78965 -
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IT - Technical Support

National Certificate: Information Technology: Technical Support
Qualification ID:  78965; NQF Level 4; Credits 163

The purpose of this qualification is to confer the qualifying student with the basic knowledgeand understanding information Technology field of computer Science, specifically into the field of business skills andtechnical and system support.

Entrance Requirements:
Basic skills in English and Mathematics at NQF level 3 or Grade 11, or equivalent.

Course Modules

* Basics of Networks
* Help Desk Technology
* PC Hardware Support
* Mathematics Literacy
* Communication 1st Language
* Communication 2nd Language
* Advanced End User Computing Volume 2
* PC Engineering
* Data Communication and Networking

Tembe Service Provides College will upload learner results onto the National Learner Record Database (NLRD) after being declared competent. Certificate of competence will be issued by MICT SETA

Career Paths
IT System Support Technician, Network Administrator, Network Designing, Computer Sales, IT Manager.

Training Approach
30% of theoretical training and 70% of the credits will be achieved through workplace experience and POE Activities.

Cost: On request